The best option is through the main entrance, on Avenida Binário do Porto. This avenue is not numbered, but you can put: “Carnaval Experience or Cidade do Samba - Main Entrance” in any of the apps: Waze, Google Maps or UBER that will guide you to us.
Certainly! But we do have some exceptions. Samba schools prepare all year round for the big carnival parade and don't want secrets and preparations to be revealed ahead of time, so we will always guide visitors where it will be possible to take pictures. In some spaces, you will only be allowed to photograph with your eyes to keep that memory forever in your memory. This makes it special, as it will be part of a group of few people who had the opportunity to see a little piece of the next carnival before the general public.
Try! It is free for buses and vans only. For private cars, there is a parking lot at Rua Rivadávia Corrêa, nº 60, for R$20.00 per day (Note: Parking is not under our control and we are not responsible for its hours and/or operating policy).
Certainly! Please, to help you in the best way, contact us and we will explain exactly how to get there. We can also track your commute if you want to share your location with our team. This way, we can help you better if you have doubts along the way.
We will always make an effort to welcome you at the best possible time for you. However, sometimes our schedule is very full and, unfortunately, we will not be able to receive the group with a delay of more than 30 minutes. Please always try not to be late. If something unexpected happens, please let us know in advance.
We will always make an effort to welcome you at the best possible time for you. However, sometimes our schedule is already very full and, unfortunately, we will not be able to receive you late. But do not worry! Even if you arrive late, just contact us and we will allocate you with the group en route. Please, always try not to be late and, in case something unforeseen happens, we ask that you let us know in advance.
You will always see people working or the fruits of that work, which are the floats and costumes. Carnival activities run all year round, although the big party only happens at a specific time. Depending on the phase of the carnival production, the barracão will be busier or calmer, but the Carnaval Experience tour of the Cidade do Samba, in the production area of the Rio carnival, will always be full of surprises.
Cidade do Samba is a complex where the barracks of all the special group samba schools in Rio de Janeiro are located. However, our tour of the carnival production area takes place exclusively inside the Academicos do Grande Rio samba school shed, where we have prepared a magical and surprising tour for you. But don't worry, our guides know everything about Carnaval, and if you have any questions about other samba schools, just ask.
School rehearsals do not take place in Cidade do Samba, but on the courts. It is unlikely to follow a rehearsal during the visit, but it may happen to some school to perform a rehearsal in Cidade do Samba and, thus, you will be surprised.
It has YES, but not in all areas. In the carnival production area, we don't have air conditioning, just fans, but in the exhibition rooms, dressing room and bar, we do. In addition to cold water and a delicious caipirinha to offer you, of course!
Try! Just check the availability of the tours.
Try! Almost in front of Cidade do Samba, is located the Rio Star, which is the Ferris wheel of Rio de Janeiro. Another super cool and close tourist opportunity is AquaRio, which is the largest marine aquarium in South America. Nearby, there is also the Museum of Tomorrow and Porto Maravilha. Both are in the Port Zone of Rio de Janeiro. A VLT ride (Light Rail Vehicle) takes you from this region to other historical points in the center of our city. They are great options for sightseeing in Rio de Janeiro.
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shipping and delivery
Domestic shipping may take up to 7 business days.
International shipping can take up to 14 business days.
Express shipping is offered in the Rio de Janeiro metropolitan area and takes 1-24 hours.
Due to global supply chain challenges, shipping times may be longer than usual.
Shipping rates may vary depending on your region and are calculated at checkout, here are all details of our Shipping policy.
Yes, we offer free shipping on large domestic orders. Check cart for current free shipping offer.
Yes, we ship our products worldwide.
Please note that free shipping is not applicable for international orders and that shipping rates may vary depending on your region.
A complete list of all our shipping areas can be found Here .
If your country or region is not mentioned, please feel free to get in touch to see if we can work out the details.
All our products undergo quality control.
Our warranty provides a guarantee against manufacturer defects.
The warranty covers any manufacturing, design or material defects. Please notify us within 7 days of product arrival.
It does not cover knocks, misuse or other issues that are not attributable to manufacturer's defects.
An extended warranty can be added to your products for an additional cost.
Please contact us for more information on the extended warranty.
The extended warranty may cost differently depending on the product type and the extended period.
Please get in touch for more information.
Returns and Refunds
Yes, we offer full and partial refunds.
Please inquire for more information about their refund policy.
Regular tour - with the condition to cancel the experience more than 72 hours before the tour date.
Private tour - on condition that you cancel the experience more than 72 hours before the tour date.
A refund request can be submitted within 7 days after the shipment reaches the customer's hands.
If the experience is canceled within the period in which the customer is entitled to a refund, the refund will be 100%.
In case the packaging has been opened and the product has been used, you are entitled to a partial refund.
In the event that a product has been damaged and the damage is not covered by the warranty, you will not be entitled to a refund.